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화제의 신간

Poor Economics (Hardcover)
Esther Duflo
 37,620원


The 5 Levels of Leadership (Paperback)
존 맥스웰 지음
 15,280원

Demand: How to Discover It, Exploit It, and Why Everything Depends on It (Paperback)
에이드리언 J. 슬라이워츠키 지... 7,490원

That Used to Be Us (Perfect Paperback)
토머스 L. 프리드먼 지음
 16,640원

2011 베스트!






Brandwashed (Paperback)
마틴 린드스트롬 지음
 18,160원


Disciplined Dreaming (Hardcover)
Josh Linkner
 36,970원

Poke the Box (Hardcover)
Godin, Seth
 17,660원

신간알림

베스트셀러: 최근 일주일간 가장 많이 판매된 도서입니다.
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1.  
 
Serve Like A Boss: Crush It In the Post-Covid Economy By Mastering the Lost Art of Customer Service (Paperback)
Donovan Garett / Donovan Garett
25,070원(18%off)/마일리지1,260점
2.  
 
Don't React, Act: Business Crisis Communication Made Simple: Business Crisis Communication Made Simple (Paperback)
Lea Greene / Top Ten Press
26,460원(18%off)/마일리지1,330점
3.  
 
Never Talk Price to a Customer: How to Master the Art of Talking Value (Paperback)
Joshua Zaghe / Billy Grant
44,590원(18%off)/마일리지2,230점
4.  
 
Digital Transformation in the Customer Experience (Hardcover, 1)
Majeed Mohammed / Apple Academic Press
328,410원(18%off)/마일리지16,430점

5.  
 
World Class Service: 101 ways to deliver exceptional customer experiences (Paperback)
Monique Richardson / BookPOD
30,650원(18%off)/마일리지1,540점
6.  
 
The Customer Excellence Enterprise: A Playbook for Creating Customers for Life (MP3 CD)
Tom DeWitt / Ascent Audio
64,050원(18%off)/마일리지3,210점
7.  
 
The Customer Excellence Enterprise: A Playbook for Creating Customers for Life (Audio CD)
Tom DeWitt / Ascent Audio
64,100원(18%off)/마일리지3,210점
8.  
 
Contemporary Selling : Building Relationships, Creating Value (Hardcover, 7 ed)
Mark W. Johnston / Routledge
474,370원(18%off)/마일리지23,720점

9.  
 
Contemporary Selling : Building Relationships, Creating Value (Paperback, 7 ed)
Mark W. Johnston / Routledge
136,810원(18%off)/마일리지6,850점
10.  
 
Luxury Marketing, Sustainability and Technology : The Future of Luxury Management (Paperback)
Park Thaichon / Routledge
72,950원(18%off)/마일리지3,650점
11.  
 
Cases in Public Relations Management (Paperback, 4 ed)
Patricia Swann / Routledge
127,690원(18%off)/마일리지6,390점
12.  
 
Cases in Public Relations Management (Hardcover, 4 ed)
Patricia Swann / Routledge
301,030원(18%off)/마일리지15,060점

13.  
 
Learning Langchain: Build AI Applications with Llms (Paperback)
Mayo Oshin / O′Reilly
111,500원(18%off)/마일리지5,580점
14.  
 
Customer-First CRM: Develop and Execute Strategies that Elevate Customer Relationships, Enhance Customer Loyalty, and Outperform Your Comp (Paperback)
Nl Sanderson / NL Sanderson
34,770원(18%off)/마일리지1,740점
15.  
 
Customer Relationship Management : Text and Cases (Paperback)
Ekta Rastogi / Excel Books
55,160원(20%off)/마일리지2,760점
16.  
 
Accommodation Operation Handbook (Paperback)
Vivek Pathak / OrangeBooks Publication
22,280원(18%off)/마일리지1,120점

17.  
 
Slodka strona Japonii: Japoński biznes slodyczy - jak zbudowac wlasną markę i czerpac zyski z Wagashi (Paperback)
Marcus Richfield Pl / Independently Published
12,050원(18%off)/마일리지610점
18.  
 
false hustle: Transforming Customer Experience from Illusion to Impact (Paperback)
Thomas Anthony Laird / Expivia Press
20,890원(18%off)/마일리지1,050점
19.  
 
Social Robot Experience: Analyse Der Ver?derung Der Customer Experience Durch Den Einsatz Von Sozialen Service-Robotern (Paperback, 2025)
Mi Meurer (Geb Nguyen) / Springer Gabler
130,030원(10%off)/마일리지3,910점
20.  
 
Intent and Innovation (Paperback)
Joaby Wan / Nully
30,660원(18%off)/마일리지1,540점

21.  
 
Undaunted: Overcoming Doubts and Doubters (MP3 CD)
Kara Goldin / HarperCollins Christian
58,530원(18%off)/마일리지2,930점
22.  
 
Undaunted: Overcoming Doubts and Doubters (Audio CD)
Kara Goldin / HarperCollins Christian
51,560원(18%off)/마일리지2,580점
23.  
 
Customer Experience: Vom Produkt zum Erlebnis (Paperback)
Marcus Disselkamp / Independently Published
21,630원(18%off)/마일리지1,090점
24.  
 
Customer Experience Design Book: Simplest Way to Understand the Fundamentals of Customer Experience in the Digital Age (Hardcover)
Rajat Chawla / Notion Press
70,950원(18%off)/마일리지3,550점

25.  
 
Your Hidden Profit Center: Mastering the 5 A's of Successful Customer Engagement (Paperback)
Brett Frazer / Independently Published
34,770원(18%off)/마일리지1,740점
26.  
 
Para Cada Cliente Uma Venda Diferente: Da Estrategia ?Pr?ica, Domine a Arte de Vender e Encantar (Paperback)
Igor Barros Alves / Independently Published
15,050원(18%off)/마일리지760점
27.  
 
Zombie Loyalists (MP3 CD)
Peter Shankman / Dreamscape Media
58,530원(18%off)/마일리지2,930점
28.  
 
Zombie Loyalists (Audio CD)
Peter Shankman / Dreamscape Media
51,560원(18%off)/마일리지2,580점

29.  
 
Petals, Profits, and Passion: The Ultimate Playbook for Transforming Your Flower Shop into a Booming, Client-Obsessed Success Story. (Paperback)
Ali Kanaan / Independently Published
9,720원(18%off)/마일리지490점
30.  
 
Sales Force Management: Leadership, Innovation, Technology - International Student Edition (Paperback, 14)
Mark W. Johnston / Routledge
152,980원(10%off)/마일리지4,590점
31.  
 
Disney Y El Arte del Servicio Al Cliente (Paperback, 2)
Theodore Kinni / Panorama Editorial
35,540원(18%off)/마일리지1,780점
32.  
 
Case Studies in Customer Service (Paperback)
Gerard Assey / Gerard Assey
26,460원(18%off)/마일리지1,330점

33.  
 
Role Playing For Unbeatable Customer Service (Paperback)
Gerard Assey / Gerard Assey
25,070원(18%off)/마일리지1,260점
34.  
 
Sales Force Management : Leadership, Innovation, Technology - International Student Edition (Hardcover, 14 ed)
Mark W. Johnston / Routledge
474,370원(18%off)/마일리지23,720점
35.  
 
Zero Complaints : The Path to Continuous Value Creation (Hardcover)
Gautam Mahajan / Productivity Press
246,300원(18%off)/마일리지12,320점
36.  
 
Zero Complaints : The Path to Continuous Value Creation (Paperback)
Gautam Mahajan / Productivity Press
63,830원(18%off)/마일리지3,200점

37.  
 
Die Bedeutung Von Kundenzufriedenheitsstudien Im Handel: Eine Analyse Von Kundenbefragungen Und User Generated Content Mithilfe Des Topic Modelings (Paperback, 2024)
Denise Graf / Springer Gabler
114,730원(10%off)/마일리지3,450점
38.  
 
Unleashing the Improvement Mindset: A better strategy for adopting a culture of continuous improvement for next level performance (Paperback)
Darcy Mellsop / CI Lab
34,850원(18%off)/마일리지1,750점
39.  
 
Checking In: Hospitality-Driven Thinking, Business, and You (Paperback)
Stephen J. Cloobeck / River Grove Books
29,200원(18%off)/마일리지1,460점
40.  
 
CX-PRO - Beyond the Basics: Advanced Insights for Customer Experience Professionals (Paperback)
Karl Sharicz / Palmetto Publishing
34,830원(18%off)/마일리지1,750점

41.  
 
The FAQ Guide: (for small businesses) (Paperback)
Dinma Nmaele / Independently Published
20,910원(18%off)/마일리지1,050점
42.  
 
Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers (Paperback)
Sumitra Kumari / Sumitra Kumari
22,280원(18%off)/마일리지1,120점
43.  
 
Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience (Hardcover, 2 ed)
Cristina Ziliani / Routledge
255,430원(18%off)/마일리지12,780점
44.  
 
Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience (Paperback, 2 ed)
Cristina Ziliani / Routledge
72,950원(18%off)/마일리지3,650점

45.  
 
Dynamische Customer-Journey-Analyse: Entwicklung Und Anwendung Einer Methodik Zur Kontinuierlichen Prognose Der Wertbeitr?e Von Werbekan?en (Paperback, 2024)
Christian Koch / Springer Gabler
137,680원(10%off)/마일리지4,140점
46.  
 
Quality Management for Services: Handbook for Successful Quality Management. Principles - Concepts - Methods (Paperback, 2023)
Manfred Bruhn / Springer
122,160원(18%off)/마일리지6,110점
47.  
 
Social Media Analytics in Predicting Consumer Behavior (Paperback, 1)
Selay Ilgaz Sumer / CRC Press
96,670원(18%off)/마일리지4,840점
48.  
 
Wired and Dangerous: How Your Customers Have Changed and What to Do About It (16pt Large Edition) (Paperback)
칩 벨 / ReadHowYouWant
40,400원(18%off)/마일리지2,020점

49.  
 
Customer Success Management - Kundenerfolg ALS Gesch?tsstrategie: Wie Business-Kunden Ihre Ziele Erreichen K?nen (Hardcover, 2024)
Michael Kleinaltenkamp / Springer Gabler
91,780원(10%off)/마일리지2,760점
50.  
 
Ridiculously Easy to Do Business with: A Practical Guide to Giving Customers What They Want--When and How They Want It (MP3 CD)
David Avrin / Ascent Audio
64,050원(18%off)/마일리지3,210점


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